You Built the Door for Scope Creep—Your Client Just Walked Through It
Scope creep is one of the most reliably cited causes of project failure in the United States, yet the conversation about it almost always starts in the wrong place. Before blaming clients for moving goalposts, business leaders should examine whether they ever clearly established where the goalposts stood in the first place. The discipline of scope management begins long before any client makes a single additional request.